Appeal Process

If an applicant believes that they have been dealt with unfairly, under the applicable PSSSP Guidelines, they can appeal the decision or practice as follows:

Appeal to the Director

The applicant must submit a written request for reconsideration of the decision to the LED Director within ten (10) working days after the day on which a decision was communicated to him/her.

The appeal must be in writing, and it should state the reason for appealing and provide any documentation substantiating the reason for the appeal.

The Director will try to contact the applicant by phone or email to review the case before any decision is reached. The Director will:

• Review/confirm facts

• Review the facts with the PS Manager

• Determine if there is a mutually acceptable solution

The Director will submit their decision, including a copy of the agreement, in writing no later than ten (10) working days after receiving the appeal.

Appeal Committee

If the applicant is not satisfied with the Director's decision, they may request that the case be put to the Appeal Committee. The request must be submitted in writing, within five (5) working days of the date on the Director’s letter in paragraph 4.

The Director will organize an Appeal Committee meeting within ten (10) days of receiving an appeal.

The Appeal Committee will advise the Director of their decision immediately following the meeting.

The Director will provide the applicant with a letter within ten (10) days following the committee’s decision, and the decision of the Appeal Committee will be final.

Education CE 2 council - 1 LMDC - 1 elder/community member